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ATLASSIAN Jira Cloud Administrator Sample Questions (Q29-Q34):
NEW QUESTION # 29
You are configuring an issue layout in a company-managed project. Which statement is true?
Answer: B
Explanation:
In a company-managed project, theissue layoutdetermines how fields are displayed in the issue view (e.g., which fields are visible, hidden, or in the context panel). The true statement is thatyou can copy a layout to another project using the same screen(Option B), as Jira allows copying issue layouts to streamline configuration across projects.
* Explanation of the Correct Answer (Option B):
* Theissue layoutin a company-managed project is configured inProject settings > Issue layout and is tied to a screen (via the screen scheme). Jira allows copying an issue layout to another project that uses the same screen, ensuring consistent field arrangements across projects.
* Exact Extract from Documentation:
Configure issue layouts in company-managed projects
Issue layouts define which fields are displayed, hidden, or placed in the context panel in the issue view.
To copy a layout:
* Go toProject settings > Issue layout.
* SelectCopy layoutand choose another project that uses the same screen.Note: The target project must use the same screen (via its screen scheme) for the layout to be compatible.
(Source: Atlassian Support Documentation, "Configure issue layouts in Jira Cloud")
* Why This Fits: Copying an issue layout to another project using the same screen is a supported feature, making Option B the correct answer.
* Why Other Options Are Incorrect:
* You can reuse fields from a team-managed project (Option A):
* Fields in team-managed projects are project-specific and cannot be reused in company- managed projects. Company-managed projects use global custom fields or system fields, managed inSettings > Issues > Custom fields. Fields from team-managed projects are isolated and not accessible.
* Extract from Documentation:
Custom fields in team-managed projects are project-specific and cannot be reused in company-managed projects. Company-managed projects use global custom fields.
(Source: Atlassian Support Documentation, "Manage custom fields in Jira Cloud")
* You can move any field to the Hidden fields section (Option C):
* Not all fields can be moved to theHidden fieldssection. System fields likeSummary,Issue Type, andStatusare required and cannot be hidden. Only non-mandatory fields (e.g., custom fields, non-required system fields) can be hidden.
* Extract from Documentation:
In the issue layout, you can hide non-mandatory fields by moving them to theHidden fieldssection. Required fields like Summary, Issue Type, and Status cannot be hidden.
(Source: Atlassian Support Documentation, "Configure issue layouts in Jira Cloud")
* You can move any field to the Context fields section (Option D):
* TheContext fieldssection (right panel in the issue view) has restrictions on which fields can be placed there. Fields likeSummary,Description, and certain system fields cannot be moved to the context panel, as they are designed for the main issue view. Only eligible fields (e.g., custom fields, Labels, Components) can be moved to theContext fieldssection.
* Extract from Documentation:
TheContext fieldssection is for fields like Labels, Components, or custom fields. Core fields like Summary and Description cannot be moved to the context panel.
(Source: Atlassian Support Documentation, "Configure issue layouts in Jira Cloud")
* Additional Notes:
* Configuring issue layouts requiresproject adminprivileges for the project (Project settings > Issue layout).
* Copying layouts is useful for maintaining consistency across projects with similar configurations.
:
Atlassian Support Documentation:Configure issue layouts in Jira Cloud
Atlassian Support Documentation:Manage custom fields in Jira Cloud
NEW QUESTION # 30
ALPHA team handles alerts in the ALPHA project in alpha.atlassian.net. They often view and comment on bugs in the BETA project on beta.atlassian.net. The team can link ALPHA issues to other ALPHA issues but not to BETA issues. What needs to be configured?
Answer: D
Explanation:
The ALPHA team can view and comment on bugs in the BETA project (beta.atlassian.net) but cannot link ALPHA issues (alpha.atlassian.net) to BETA issues. This indicates a cross-site interaction issue, specifically with issue linking between two Jira Cloud sites. The solution is to configureapplication links(Option A) to enable linking between the ALPHA and BETA projects across the two sites.
* Explanation of the Correct Answer (Option A):
* Application linksallow Jira Cloud sites to communicate with each other, enabling features like issue linking between projects on different sites (e.g., alpha.atlassian.net and beta.atlassian.net).
Without an application link between the two sites, users cannot create links from ALPHA issues to BETA issues, even if they have access to view and comment on BETA issues. Configuring an application link between the two sites will enable cross-site issue linking.
* Exact Extract from Documentation:
Configure application links in Jira Cloud
Application links connect Jira Cloud sites or other Atlassian products, enabling features like cross-site issue linking.
To create an application link:
* Go toSettings > Products > Application links.
* Enter the URL of the target site (e.g., beta.atlassian.net).
* Follow the prompts to authenticate and configure the link.Impact:
* Allows linking issues between projects on different Jira Cloud sites.
* Requires permissions to view issues in the target project.Note: Requires Jira administrator permissions on both sites.(Source: Atlassian Support Documentation, "Configure application links in Jira Cloud")
* Why This Fits: The inability to link ALPHA issues to BETA issues is due to the lack of an application link between alpha.atlassian.net and beta.atlassian.net. Configuring an application link resolves this, making Option A the correct answer.
* Why Other Options Are Incorrect:
* Global permissions (Option B):
* Global permissions(e.g., Administer Jira, Browse Users) control system-wide actions within a single Jira site. They do not govern cross-site interactions like issue linking between two separate Jira Cloud sites.
* Extract from Documentation:
Global permissions manage actions within a single Jira site, not cross-site features like issue linking.
(Source: Atlassian Support Documentation, "Manage global permissions")
* Application access (Option C):
* Application accessrefers to granting users access to specific Atlassian products (e.g., Jira Software, Confluence) within an organization. The ALPHA team can already view and comment on BETA issues, indicating they have access to beta.atlassian.net. Application access does not control issue linking between sites.
* Extract from Documentation:
Application access grants users product access but does not enable cross-site features like issuelinking.
(Source: Atlassian Support Documentation, "Manage product access")
* Approved domains (Option D):
* Approved domainsare used to manage cross-site authentication and security for Atlassian organizations, ensuring users from approved domains can access linked sites. While this might be relevant for user authentication, the team's ability to view and comment on BETA issues suggests authentication is not the issue. The specific problem is issue linking, which requires an application link.
* Extract from Documentation:
Approved domains manage cross-site authentication, not specific features like issue linking. Use application links for cross-site interactions.
(Source: Atlassian Support Documentation, "Manage approved domains")
* Additional Notes:
* Steps to configure:
* On alpha.atlassian.net, go toSettings > Products > Application links.
* Add a link to beta.atlassian.net and authenticate as needed.
* Repeat on beta.atlassian.net to link to alpha.atlassian.net (bidirectional link).
* Configuring application links requiresJira administratorprivileges on both sites.
* Ensure the ALPHA team has permissions to create links (Link Issuespermission) in the ALPHA project and view issues in the BETA project.
:
Atlassian Support Documentation:Configure application links in Jira Cloud Atlassian Support Documentation:Manage global permissions Atlassian Support Documentation:Manage product access Atlassian Support Documentation:Manage approved domains
NEW QUESTION # 31
In a company-managed project, a limited set of users should be notified when issues transition to Pending status, and the project admin must be able to manage the list of users. What two items must be configured?
(Choose two.)
Answer: A,E
Explanation:
To address the requirement of notifying a limited set of users when issues transition to a "Pending" status in a company-managed project, and allowing the project admin to manage the list of users, two key configurations are necessary: aproject roleand acustom event. Below is the detailed explanation based on official Jira Software Cloud documentation.
* Project Role (Option A):
* Purpose: Project roles allow project administrators to define and manage a group of users who can be assigned specific permissions or notification responsibilities within a project. This is critical for the requirement that the project admin must manage the list of users to be notified.
* How It Works: In Jira, project roles (e.g., "Developers," "Administrators," or a custom role like
"Pending Status Notifiers") are created and managed at the project level. The project admin can add or remove users from these roles without needing global admin permissions, which aligns with the requirement for the project admin to manage the user list.
* Configuration Steps:
* Navigate toProject Settings > Peoplein the company-managed project.
* Create a new project role or use an existing one (e.g., "Pending Notifiers").
* Add users to this role as needed. The project admin can update this list at any time.
* In the notification scheme, associate the project role with the custom event (explained below) to ensure that users in this role receive notifications when the event is triggered.
* Why This Is Necessary: Using a project role ensures scalability and flexibility. Instead of hardcoding individual users or groups in the notification scheme, a project role allows the admin to dynamically manage who receives notifications without modifying the underlying configuration.
* Custom Event (Option C):
* Purpose: A custom event is required to trigger notifications specifically for thetransition to the
"Pending" status. Jira's notification system relies on events to determine when and to whom notifications are sent. By creating a custom event, you can link it to the specific workflow transition (e.g., moving to "Pending") and configure the notification scheme to notify the project role.
* How It Works: In Jira, events are fired during workflow transitions via post functions. A custom event (e.g., "Issue Moved to Pending") can be created and associated with the transition to the
"Pending" status. The notification scheme is then configured to send notifications to the designated project role when this event occurs.
* Configuration Steps:
* Navigate toSettings > System > Events(requires Jira admin permissions).
* Create a new custom event, such as "Issue Moved to Pending," with a description and an appropriate notification template (e.g., "Issue Updated").
* In the workflow used by the project, edit the transition to the "Pending" status:
* Add a post function to the transition, such as"Fire a Generic Event"or a custom event, and select the custom event ("Issue Moved to Pending").
* Update the project'snotification scheme(found inProject Settings > Notificationsor Settings > Issues > Notification Schemes):
* Map the custom event to the project role (e.g., "Pending Notifiers") to ensure that users in this role receive notifications when the event is fired.
* Why This Is Necessary: A custom event is essential because Jira's default events (e.g., "Issue Updated," "Issue Created") may not be specific enough to target only the "Pending" status transition. A custom event ensures that notifications are sent only when the issue transitions to
"Pending," meeting the requirement for targeted notifications.
* Why Other Options Are Incorrect:
* Workflow Condition (Option B):
* A workflow condition controls whether a user can execute a transition (e.g., restricting who can move an issue to "Pending"). It does not influence notifications or manage lists of users to be notified. Therefore, it is irrelevant to the requirement of notifying users and allowing the project admin to manage the user list.
* Workflow Validator (Option D):
* A workflow validator checks whether certain criteria are met before allowing a transition to proceed (e.g., ensuring a field is filled). Like conditions, validators do not handle notifications or user management for notifications, making this option incorrect.
* Group (Option E):
* While groups can be used in notification schemes to define who receives notifications, they are managed by Jira admins at the global level (viaSettings > User Management > Groups ), not by project admins. The requirement specifies that theproject adminmust manage the list of users, which is not feasible with groups since project admins lack permission to edit global groups. Project roles, however, can be managed by project admins, making them the correct choice over groups.
* Additional Notes:
* The configuration assumes a company-managed project, as team-managed projects have simpler permission and notification settings that do not support custom events or complex workflow configurations to the same extent.
* If the project admin lacks permission to edit workflows or notification schemes (which require Jira admin access), they would need to collaborate with a Jira admin to set up the custom event and initial notification scheme. However, once configured, the project admin can manage the project role's membership independently.
* The use of a custom event ensures that notifications are specific to the "Pending" status transition, avoiding unnecessary notifications for other transitions or actions.
NEW QUESTION # 32
A user says she can see the Ready for Testing transition but cannot successfully execute it.
Why can't the user execute this transition?
Answer: A
NEW QUESTION # 33
Currently, the 'Affects Version/s' field is populated on issues in a particular company-managed project. Now, you want to hide it when viewing issues and to hide its values when viewing filter results. Where would you go to make the change?
Answer: B
Explanation:
To hide theAffects Version/sfield when viewing issues and in filter results in a company-managed project, you need to configure theissue layout(Option E). The issue layout determines which fields are displayed or hidden in the issue view and affects how fields appear in filter results.
* Explanation of the Correct Answer (Option E):
* Theissue layoutin a company-managed project controls the visibility and arrangement of fields in the issue view (when viewing an issue) and influences how fields are displayed in filter results (e.
g., in issue navigator or boards). To hide theAffects Version/sfield, you can move it to the Hidden fieldssection in the issue layout. This ensures the field is not shown in the issue view or filter results, even if it contains values.
* Exact Extract from Documentation:
Configure issue layouts in company-managed projects
Issue layouts define which fields are displayed, hidden, or placed in the context panel when viewing issues.
They also influence field visibility in filter results.
To hide a field:
* Go toProject settings > Issue layout.
* Select the issue type or screen to configure.
* Move the field (e.g., Affects Version/s) to theHidden fieldssection.Note: Hiding a field in the issue layout does not remove it from screens used for Create or Edit operations, but it prevents it from appearing in the issue view and filter results.(Source: Atlassian Support Documentation, "Configure issue layouts in Jira Cloud")
* Why This Fits: Theissue layoutdirectly controls field visibility in the issue viewand filter results, making it the correct place to hide theAffects Version/sfield, satisfying both requirements.
* Why Other Options Are Incorrect:
* Issue detail view (Option A):
* Theissue detail viewis part of the issue view interface and is not a configuration setting. It is affected by the issue layout but cannot be directly modified to hide fields.
* Extract from Documentation:
The issue detail view displays fields based on the issue layout configuration. To hide fields, configure the issue layout inProject settings > Issue layout.
(Source: Atlassian Support Documentation, "Configure issue layouts in Jira Cloud")
* Field configuration (Option B):
* Field configurationscontrol whether fields are required, optional, or hidden for specific issue types. Hiding a field in a field configuration removes it from all operations (Create, Edit, View), which would preventAffects Version/sfrom being populated at all. The requirement is to hide the field only when viewing and in filter results, not to remove it entirely, so field configuration is not suitable.
* Extract from Documentation:
Hiding a field in a field configuration removes it from all screens and operations. Use issue layouts to hide fields in the issue view and filter results.
(Source: Atlassian Support Documentation, "Configure field settings")
* Custom field context (Option C):
* Custom field contextsdefine the options and default values for a custom field across projects or issue types. TheAffects Version/sfield is a system field, not a custom field, and contexts do not control field visibility in the issue view or filter results.
* Extract from Documentation:
Custom field contexts apply to custom fields and manage options, not visibility. System fields likeAffects Version/sare not affected by contexts.
(Source: Atlassian Support Documentation, "Manage custom fields in Jira Cloud")
* Screen (Option D):
* Screensdetermine which fields appear during issue operations (Create, Edit, View).
RemovingAffects Version/sfrom a screen would affect Create or Edit operations, not just viewing, and would not specifically hide the field in filter results. The issue layout is the correct place for view-specific changes.
* Extract from Documentation:
Screens control fields for Create, Edit, and View operations. To hide fields in the issue view and filter results, use the issue layout.
(Source: Atlassian Support Documentation, "Configure screens in Jira Cloud")
* Additional Notes:
* Configuring the issue layout requiresproject adminprivileges and is done inProject settings > Issue layout.
* HidingAffects Version/sin the issue layout does not remove its values from the database; it only prevents display in the issue view and filter results.
* Ensure the field remains on relevant screens for Create/Edit if it needs to continue being populated.
:
Atlassian Support Documentation:Configure issue layouts in Jira Cloud
Atlassian Support Documentation:Configure field settings
Atlassian Support Documentation:Manage custom fields in Jira Cloud
Atlassian Support Documentation:Configure screens in Jira Cloud
NEW QUESTION # 34
......
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